Steven E. Snow

October 2007
Viola Jean Goates Snow, Jeanie to all who knew her, was born in 1929 and died shortly after her 60th birthday in 1989. She taught me and she encouraged me. She truly convinced me I could accomplish anything I wanted. She also disciplined me. As my own sons say of their mother, “She was the travel agent for guilt trips.” Mom was a wonderful mother, a great role model, and scarcely a day passes I do not think of her and miss her.
A few years before she passed away, she was diagnosed with cancer, a disease she fought with great courage. As a family we learned, strangely enough, that cancer is a disease of love. It provides opportunities to mend fences, say good-byes, and express love. A few weeks before my mother’s death, we were visiting in the family room of my boyhood home. Mom had fine taste and liked nice things. She also longed to travel, but our family lived on a modest budget, and these dreams were not quite realized. Knowing this, I asked her if she had any regrets. I fully expected to hear she had always wanted a larger, more beautiful home or perhaps an expression of sadness and disappointment over never having traveled. She pondered my question for a few moments and replied simply, “I wish I had served more.”
I was shocked at her response. My mother had always accepted Church callings. She served as ward Relief Society president, Sunday School teacher, visiting teacher, and in the Primary. As children we were always delivering casseroles, jam, and bottled fruit to neighbors and members of the ward. When I reminded her of all this, she was undeterred. “I could have done more” was all she said. My mother had lived an exemplary and full life. She was loved by family and friends. She had accomplished much in a life that was often hard and which was cut short by disease and sickness. In spite of all of this, her greatest regret was she had not given enough service. Now, I have no doubt my mother’s earthly sacrifice has been accepted by the Lord and that she has been welcomed by Him. But why was it foremost in her mind just days before her passing? What is service, and why is it so important in the gospel of Jesus Christ?

Service requires unselfishness, sharing, and giving. My wife and I learned a valuable lesson during our time of service in Africa. We were assigned to a district conference in Jinja, Uganda. Early Saturday morning before our meetings began, we took the opportunity to tour a new chapel in the area. As we arrived at the building, we were greeted by a young boy of three to four years of age. He had come to the Church grounds to see what was going on. Struck by his broad smile, Sister Snow reached in her purse and handed him a wrapped piece of hard butterscotch candy. He was delighted.
We spent a few minutes touring the chapel before returning outside. We were met by more than a dozen smiling children, who each wanted to meet the new neighborhood candy lady.
Phyllis was heartbroken, as she had given the boy her last piece of candy. She disappointedly gestured to the children there was no more. The small boy who initially greeted us then handed the candy back to Sister Snow, gesturing for her to unwrap it. With a heavy heart, Phyllis did so, fully expecting the boy to pop the butterscotch candy into his mouth in full view of his envious friends.
Instead, to our great surprise, he went to each of his friends, who stuck out their tongues and received one delicious lick of the butterscotch candy. The young boy continued around the circle, occasionally taking his own lick, until the candy was gone.
Now, one can argue the lack of sanitation with this gesture of sharing, but no one can dispute the example set by this young boy. Unselfishness, sharing, and giving are essential to service. This child learned that lesson well.